Privacy Policy
Privacy Policy
Privacy Policy
This Privacy Policy explains how qunyade™ collects, uses, protects, and manages information when customers browse our website, purchase innovative kitchen tools, contact our support team, or interact with our online services.
Store Operator: qunyade™ is operated by Dongguan Yinna Technology Co., Ltd.
Website: qunyade.com
Legal Representative: Guo Lingyin
Business Address: Room 101, No. 22 Shebei 2nd Road, Huangjiang Town, Dongguan City, Guangdong Province
Unified Social Credit Code: 91441900MAKCELUD5L
Customer Support: service@qunyade.com · +86 15794979071
Service Hours: 8:00 AM–6:00 PM China Standard Time (UTC+8)
Information We May Collect
Depending on how you use qunyade.com, we may collect information required to provide shopping services, process orders, and improve your experience.
- Contact details such as name, email address, shipping information, and communication records.
- Order information including purchased products, transaction details, payment status, and delivery information.
- Technical information such as browser type, device information, IP address, cookies, and website activity.
- Information provided when contacting customer support or requesting assistance.
Payment details are processed securely through Shopify and approved payment providers. qunyade™ does not store complete payment card information.
How Information Is Collected
Information may be collected through several methods depending on your interaction with our store.
- Directly provided by customers during checkout, account creation, or customer support communication.
- Automatically collected through cookies, analytics tools, and website technologies.
- Received from service partners involved in payment processing, shipping, and store operation.
These methods help us maintain reliable shopping functions and provide better product experiences.
Why We Use Personal Information
Collected information may be used for the following purposes:
- Processing orders and arranging product delivery.
- Sending order confirmations, shipping updates, and tracking information.
- Providing customer service and responding to questions.
- Improving website performance, product selection, and shopping experience.
- Preventing fraud, unauthorized activity, and security risks.
- Meeting legal and operational requirements.
Cookies & Similar Technologies
qunyade.com uses cookies and similar technologies to support essential website functions, remember customer preferences, analyze store performance, and improve online services.
Customers may manage cookie preferences through browser settings. Some website functions may require cookies to operate correctly.
Service Providers & Information Sharing
We may share necessary information with trusted service providers that help us operate our store and complete customer requests.
- Shopify and ecommerce technology providers.
- Payment processors and financial service providers.
- Shipping companies, logistics partners, and fulfillment services.
- Customer support and technical service providers.
Information is only shared when reasonably necessary for providing store services or fulfilling legal obligations.
Sale, Sharing & Marketing Preferences
qunyade™ does not sell personal information for independent third-party use.
When marketing technologies are enabled, limited information may be processed by advertising or analytics partners to understand website performance and provide more relevant shopping experiences.
Customers may manage communication preferences or request information regarding their privacy choices by contacting our support team.
Shopify Platform
qunyade™ operates through Shopify ecommerce infrastructure. Certain information required for checkout, payment processing, and order management may be handled by Shopify and related service providers according to their own privacy practices.
These systems help provide secure transactions and reliable online shopping services.
Data Retention
Personal information is retained only for as long as reasonably necessary to provide services, manage orders, maintain records, resolve disputes, prevent fraud, and comply with applicable requirements.
The retention period may vary depending on the type of information and the reason it was collected.
Your Privacy Rights
Depending on applicable laws and your location, you may have rights regarding your personal information, including:
- Requesting access to personal information we hold.
- Requesting correction of inaccurate information.
- Requesting deletion of certain information where applicable.
- Receiving a copy of personal information provided to us.
- Managing marketing communication preferences.
Requests may require verification to protect account security and prevent unauthorized access.
Submitting a Privacy Request
If you would like to make a privacy-related request, please contact qunyade™ customer support with sufficient information to help us identify your request.
For your protection, please do not send complete payment card numbers, passwords, or sensitive banking information through email.
Marketing Communications
Customers may receive service-related messages regarding purchases, payments, shipments, returns, and account activities when necessary.
If promotional communications are available, customers may unsubscribe using the provided options or by contacting customer support.
Information Security
qunyade™ applies reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
Although we work to maintain secure systems, no online transmission or storage method can guarantee absolute security.
Children’s Privacy
qunyade™ is designed for general consumer shopping purposes and is not intended to knowingly collect personal information from children.
If you believe that personal information from a child has been provided improperly, please contact us so the situation can be reviewed.
International Processing
Because online services may involve global technology providers and business partners, personal information may be processed in locations different from where customers access our website.
Such processing is handled according to applicable privacy requirements and appropriate safeguards.
Third-Party Services & Links
Our website may include connections to third-party services, applications, or platforms.
These external services operate under their own privacy policies and terms. We recommend reviewing their policies before providing personal information.
Changes to This Policy
qunyade™ may update this Privacy Policy when business practices, technologies, services, or legal requirements change.
The latest version will always be displayed on this page with the updated revision date where applicable.
Have a privacy question?
Contact qunyade™ customer support for privacy-related requests or questions. Our team will assist you during available service hours.